Hello,* Hi my name is Rania and I got contacted you guys a couple of times and called...
GetHuman-artisval's customer service issue with Instagram from June 2018
Help with my Instagram issue
GetHuman-artisval's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-artisval will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-artisval can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-artisval's own words
Hello,* Hi my name is Rania and I got contacted you guys a couple of times and called about my problems on instgram. I always had a fine time getting on to the app I made my instgram July **** on a Android or a tablet but not on a iPhone. I started to get trouble logging in this Wednesday the ** of **** I login in on safari because I don't have space on my phone. But around one pm or two pm on that Wednesday it told me while trying to login in that there was a unusually a login in. I don't have access to the number or yahoo account in there because it was a old account and forgot the password. But I do believe is *****@***.com and I also believe the number is **********. On April ** or ** **** my account got hacked I believe. I believe they got into from my Facebook. And then change the yahoo to there to change the password. Then change it back to mine and I think the miss spelt it or did it on purpose to change my yahoo account a little different. The deleted all my ** post. I message you guys on a different email but I made this one so when I get my instgram back I can put this in there. I can prove to you that I am the person who owns this account the password is Pizza?** and I can describe the pictures that where once there and I know some of the dates I know that's there is only one dm conversation on there. The previous username was rxnxa*** then when they got into my account the change it to rxnxa** then call me and told me they password was Mama*** then I c
GetHuman-artisval did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-artisval fixed the problem
We are waiting for GetHuman-artisval to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.