Hi! My Instagram account just was deprogrammed. **The symptoms:** username account orig...

GetHuman721270's customer service issue with Instagram from May 2018

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Hi! My Instagram account just was deprogrammed. **The symptoms:** username account original: leonarajimenez* to heksedx*** the number of post in the dashboard is **** posts but al the same time in the feed says “no posts yet” not have sense that the system report a number and the feed other.*** someone or a bot change the recovery information.**The original information of the account before the deprogrammation was:**User: Leonora Jimenez*Phone: **** **** *****Mail: *****@***.com**You can see this in your Instagram records. **The Instagram account, it’s also a business account and the only way to do it is using a Facebook fan page. So also this part was unlinked. In the Facebook dashboard now don’t appear the Instagram account logged. **Normally when someone change the recovery information, the system send a mail with tha changes to your mail. And the logged mail doesn’t recibe the recovery mails. **And the number of follows and followers doesn’t appear even the * doesn’t appear.
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Instagram

Customer service issue
Reported by GetHuman721270
May 26th, 2018 - 6 mons ago
I have an issue with Instagram too
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman721270 started working on this issue
May 26th 6:41pm