Hi, My account is heliconia.com.au*I set it up with my phone number, and was logged int...

GetHuman-sallypa's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-sallypa's own words
Hi, My account is heliconia.com.au*I set it up with my phone number, and was logged into the account on my iPhone X.*I then needed to link my insta account to my website, but couldn't remember the password. The password reset link went to my phone, which was already logged in. I logged out on my phone, and now the password reset link just opens INstagram - to my OTHER insta accounts, and heliconia.com.au doesn't appear. So no opportunity to reset a password. Please help urgently!
GetHuman-sallypa did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-sallypa
May 24th, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 610 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-sallypa started working on this issue
May 24th 11:22pm
GetHuman-sallypa indicated the issue is not fixed yet.
May 25th 1:18am
GetHuman-sallypa indicated the issue is not fixed yet.
May 25th 1:18am
GetHuman-sallypa indicated the issue is not fixed yet.
May 25th 1:19am