Hello, *First, I forgot my password. Then I tried to change my email to "*****@***.com...

GetHuman-thoprod's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-thoprod's own words
Hello, *First, I forgot my password. Then I tried to change my email to "*****@***.com via facebook but I never received a confirmation email. After a while, I changed it to another email - "*****@***.com." I received an email stating my email was changed from "*****@***.com" to "chris@reelerz" but then it asked me for a security code. That security code was sent to an old phone number that I don't have access to anymore. Now when I open IG, it asks me for that code and no other options to get in. **Thanks,
GetHuman-thoprod did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-thoprod fixed the problem
We are waiting for GetHuman-thoprod to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-thoprod
May 24th, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 225 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-thoprod started working on this issue
May 24th 4:58am
GetHuman-thoprod indicated the issue is not fixed yet.
May 24th 12:03pm
GetHuman-thoprod indicated the issue is not fixed yet.
May 25th 5:05pm