Last year, I created an account on my iPhone for a student council event. I now have to...
GetHuman-alannake's customer service issue with Instagram from May 2018
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-alannake's own words
Last year, I created an account on my iPhone for a student council event. I now have to pass on ownership to the next class. While I am still logged in on my iPhone, I don't know the password, and every time I attempt to recover it using another device, I just get a text to my iPhone with a link that takes me back to the profile, but does not let me reset the password. In order to reset the password from my account, I have to know the old one and I don't. The reason I won't log out on my iPhone and see if it works then is that I don't want to risk never being able to access it again.
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