My instagram has been hacked - had the password, username and email changed - over * ti...

GetHuman-saralawl's customer service issue with Instagram from May 2018

Help with my Instagram issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-saralawl's own words
My instagram has been hacked - had the password, username and email changed - over * times the past * months. I Usually get an email to my original email account saying what the new email has been changed to but this time I have not. I therefore have no way of accessing my account and I’m worried what these hackers have access to. I got an email saying my password had been changed at *:**am (the time in Colombia where I am) and was last on my instagram the night before - on the **st May. *Please can you provide me a way to get back into this account.
GetHuman-saralawl did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-saralawl
May 22nd, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 55 customers so far
Similar issue to 105 others
1 customer following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-saralawl started working on this issue
May 22nd 3:02pm
GetHuman-saralawl indicated the issue is not fixed yet.
May 22nd 4:16pm
GetHuman-saralawl indicated the issue is not fixed yet.
May 23rd 4:12pm
GetHuman-saralawl indicated the issue is not fixed yet.
May 25th 9:25pm
GetHuman-saralawl indicated the issue is not fixed yet.
May 25th 9:27pm