I lost access to my email (I read help. instagram. com* ***************)**I used the sa...

GetHuman707024's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman707024's own words
I lost access to my email (I read help. instagram. com* ***************)**I used the same email on fb and I changed it, but I didn't change it on instagram. Now my phone, where I was logged into instagram stopped working and I can't access my instagram account. **If I try signing in with fb I am offered to create a new account.**Can you help me rescue my instagram account?? **Thank you!**Best regards,**Andreja
GetHuman707024 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman707024
May 22nd, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 3 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman707024 started working on this issue
May 22nd 6:19am
GetHuman707024 indicated the issue is not fixed yet.
May 22nd 7:30am