I lost access to my email (I read help. instagram. com* ***************)**I used the sa...

GetHuman707024's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman707024's own words
I lost access to my email (I read help. instagram. com* ***************)**I used the same email on fb and I changed it, but I didn't change it on instagram. Now my phone, where I was logged into instagram stopped working and I can't access my instagram account. **If I try signing in with fb I am offered to create a new account.**Can you help me rescue my instagram account?? **Thank you!**Best regards,**Andreja
GetHuman707024 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman707024 fixed the problem
We are waiting for GetHuman707024 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid


Customer service issue
Reported by GetHuman707024
May 22nd, 2018 - 8 mons ago
I have an issue with Instagram too
Seen by 3 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman707024 started working on this issue
May 22nd, 2018 6:19am
GetHuman707024 indicated the issue is not fixed yet.
May 22nd, 2018 7:30am