Hi , *My instagram account has been hacked. *Please help , sending instructions what I...

GetHuman-astghiks's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-astghiks's own words
Hi , *My instagram account has been hacked. *Please help , sending instructions what I need to do . **username: astghiksafaryan*e-mail: *****@***.com**I am not able to access my account and reset password , also the link shows to be sent to a wrong e-mail address. **All the instructions shown in Instagram support page are not working. *Please respond and help. *I am able to prove my identity and provide all documentation. **best regards *Astghik Safaryan
GetHuman-astghiks did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-astghiks
May 21st, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 10 customers so far
Similar issue to 604 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-astghiks started working on this issue
May 21st 7:00pm
GetHuman-astghiks indicated the issue is not fixed yet.
May 21st 8:01pm
GetHuman-astghiks indicated the issue is not fixed yet.
May 22nd 8:39pm