have new i phone, *s to an *. my home page has photos from a long time ago! I have lost...

GetHuman-andeerob's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-andeerob's own words
have new i phone, *s to an *. my home page has photos from a long time ago! I have lost the pics that were on my home page andeerob. Need to delete Deerobinson*, that shows up first or at the top!????? It says welcome to instagram.. This problem is now * weeks old. I contacted the computer tech. on line. We did a chat and they connected me with a page that I have to pay to get my answer and fix my phone. I refuse to pay for this because this is not my fault. I suppose I will close both accounts with you....
Please delete welcome to Instagram. I already have an account. Thanks
I have an issue with Instagram too
How GetHuman-andeerob fixed the problem
We are waiting for GetHuman-andeerob to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-andeerob
May 19th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 12 customers so far
Similar issue to 502 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-andeerob started working on this issue
May 19th, 2018 4:33am
GetHuman-andeerob indicated the issue is not fixed yet.
May 21st, 2018 10:22pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 21st, 2018 10:30pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 21st, 2018 10:31pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 23rd, 2018 2:29pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 23rd, 2018 2:49pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 23rd, 2018 2:56pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 23rd, 2018 3:13pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 23rd, 2018 3:18pm
GetHuman-andeerob indicated the issue is not fixed yet.
May 23rd, 2018 3:25pm