I have a biz account that I no longer have access to due to a disgruntled employee that...
GetHuman697520's customer service issue with Instagram from May 2018
Help with my Instagram issue
First: share to improve GetHuman697520's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
Before contacting them, items GetHuman697520 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman697520's own words
I have a biz account that I no longer have access to due to a disgruntled employee that was managing this account for us who has not worked for us for since May ****. She will not provide assistance to us (she had the account set up with her email without my knowledge ). PLEASE, PLEASE HELP!! I do have the only username and password that I am aware that was associate with this account. I have another company trying to assist me with this issue ( Andy Jones from Firebrand designs). However, he has not been successful to date with getting even a response from Instagram. We really want to start using our account again!!
GetHuman697520 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman697520 fixed the problem
We are waiting for GetHuman697520 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.