I have a biz account that I no longer have access to due to a disgruntled employee that...

GetHuman697520's customer service issue with Instagram from May 2018

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The issue in GetHuman697520's own words
I have a biz account that I no longer have access to due to a disgruntled employee that was managing this account for us who has not worked for us for since May ****. She will not provide assistance to us (she had the account set up with her email without my knowledge ). PLEASE, PLEASE HELP!! I do have the only username and password that I am aware that was associate with this account. I have another company trying to assist me with this issue ( Andy Jones from Firebrand designs). However, he has not been successful to date with getting even a response from Instagram. We really want to start using our account again!!
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Instagram

Customer service issue
Reported by GetHuman697520
May 18th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 357 others
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Timeline
GetHuman697520 started working on this issue
May 18th, 2018 7:04pm