my instagram was hacked and they changed the email and password on my account

GetHuman687898's customer service issue with Instagram from May 2018

42 similar
15 following
Help with my Instagram issue
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GetHuman687898's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman687898 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman687898 can let us know if they help or not.
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Before contacting them, items GetHuman687898 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman687898's own words
The problem: my instagram was hacked and they changed the email and password on my account
GetHuman687898 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman687898 fixed the problem
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Customer service issue
Reported by GetHuman687898
May 15th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 146 customers so far
Similar issue to 42 others
15 customers following this
Follow this issue to see how it gets fixed
GetHuman687898 started working on this issue
May 15th, 2018 9:29pm