My account was hacked. For many years I have used instagram under the username leiloof...

GetHuman-fanroseb's customer service issue with Instagram from May 2018

Help with my Instagram issue
The issue in GetHuman-fanroseb's own words
My account was hacked. For many years I have used instagram under the username leiloof. That username doesn't exist anymore and the account is no longer tied to my email or password. The account still exists (i see all my photos and followers) but it is under the name of arlen*******darell and I cannot log in to this account. When I asked to reset the password to this account an email was sent to someone else (you all blocked out the name of the email address, but it ended in .ru so i'm guessing it is someone in Russia). Please help me t recover my account.
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Instagram

Customer service issue
Reported by GetHuman-fanroseb
May 15th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 9 customers so far
Similar issue to 109 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-fanroseb started working on this issue
May 15th, 2018 6:55pm
GetHuman-fanroseb indicated the issue is not fixed yet.
May 15th, 2018 8:35pm
GetHuman-fanroseb indicated the issue is not fixed yet.
May 18th, 2018 9:34pm
GetHuman-fanroseb indicated the issue is not fixed yet.
May 18th, 2018 9:38pm