My account **skydiamond has been hacked and the person that has hacked my account has c...

GetHuman679387's customer service issue with Instagram from May 2018

464 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman679387's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman679387's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman679387 will want to follow the link below to head to their help center. We will check on GetHuman679387 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman679387 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman679387's own words
My account **skydiamond has been hacked and the person that has hacked my account has changed my name to Nellie Schmidt. And the user name is mckinley******merlin I am really anxious as my children's photos are on there. I never want to use instagram again and i will be warning others to steer clear of instagram, It has made me really very ill. I do believe i have been stalked by this person who is very threatening. Please can i have my old instagram account back. my telephone number is* ***********. This is really making me ill. Hope you are able to help. Thank you Lisa Sainsbury
GetHuman679387 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman679387 fixed the problem
We are waiting for GetHuman679387 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman679387 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman679387
May 12th, 2018 - 10 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 464 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman679387 started working on this issue
May 12th, 2018 11:21pm