Unsolvable "Can't Refresh Feed" issue

GetHuman-natalyaj's customer service issue with Instagram from May 2018

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Help with my Instagram issue
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The issue in GetHuman-natalyaj's own words
I have an Iphone *plus fully updated, no problems with any other apps, works fine. My instagram account, when I refresh my feed, it says "can't refresh feed" I know this is a common error and i looked up many many solutions for it with no luck. This has happened for a month or so and is still happened. I have tried EVERYTHING to fix this. I have quit the app and reopened, restarted my phone, completely turned my phone off and on, checked for updates (there are none), my Internet connection is NOT the issue (my other instagram accounts and every other app works completely fine so i know my connection is not the issue), I deleted the app and re installed, I logged out and back in, cleared cache, i have unlimited data so my provider did not "limit" my usage, its not at an event where there are many people(this happens EVERYWHERE), and I do not have any inappropriate content or comments whatsoever. I reported this issue many times and got nothing back. I looked up solutions, even on the help center and nothing worked. My other accounts work perfectly fine but my main account is the issue. The more I tried to fix it, the worse it got. My feed used to say "cant refresh feed" but would still show posts. Now it is nothing but the error message and a white screen. I have been trying to solve this issue for a month and am starting to become very frustrated and aggrivated. Nobody else I have asked is having this issue at all. Please solve this issue.
GetHuman-natalyaj did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-natalyaj
May 10th, 2018 - a yr ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 60 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-natalyaj started working on this issue
May 10th, 2018 11:33pm
GetHuman-natalyaj shared this issue with others over email
May 10th, 2018 11:38pm
GetHuman-natalyaj indicated the issue is not fixed yet.
May 10th, 2018 11:38pm
GetHuman-natalyaj confirmed the issue is fixed. Hooray!
May 11th, 2018 3:57pm