I’ve lost access to my old phone number that is linked to the account. I have a new pho...
GetHuman-suav's Recover Account issue with Instagram from April 2018
Help with my Instagram issue
First: share to improve GetHuman-suav's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-suav's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-suav will want to follow the link below to head to their help center. We will check on GetHuman-suav later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-suav may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-suav's own words
I’ve lost access to my old phone number that is linked to the account. I have a new phone so I basically had to start all over. Due to the two factor authentication, I can’t log in. I’m hoping with the information I can provide that I can regain access to my old account.
GetHuman-suav did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-suav fixed the problem
We are waiting for GetHuman-suav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.