I received an email on the email I use for all of my social media accounts. It told me...

GetHuman-ian_blak's Hacked or Disabled Accounts issue with Instagram from April 2018

75892 similar
0 following
Help with my Instagram issue
GetHuman-ian_blak's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ian_blak will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ian_blak can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ian_blak's own words
I received an email on the email I use for all of my social media accounts. It told me my password had been changed, and that I needed to follow a link if I didn’t change my password, which I didn’t. After following the link, i followed the steps, and it said “password recovery link sent to *not my email address*.” So, I have no access to my Instagram account and have no access to even recovering the password. I even tried logging in with Facebook and it wanted me to create a new account. Can you please either delete “iBlake**” or find a way to kick whoever it is in my account out so that I can use it again? Thanks for any help
GetHuman-ian_blak did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-ian_blak fixed the problem
We are waiting for GetHuman-ian_blak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ian_blak fixes it.
This email address isn't valid


Hacked or Disabled Accounts issue
Reported by GetHuman-ian_blak
Apr 28th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 2 customers so far
Similar issue to 75892 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-ian_blak started working on this issue
Apr 28th, 2018 7:58pm
GetHuman-ian_blak confirmed the issue is fixed. Hooray!
Apr 29th, 2018 9:11pm