I received an email on the email I use for all of my social media accounts. It told me...
GetHuman-ian_blak's Hacked or Disabled Accounts issue with Instagram from April 2018
Help with my Instagram issue
GetHuman-ian_blak's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ian_blak will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ian_blak can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ian_blak's own words
I received an email on the email I use for all of my social media accounts. It told me my password had been changed, and that I needed to follow a link if I didn’t change my password, which I didn’t. After following the link, i followed the steps, and it said “password recovery link sent to *not my email address*.” So, I have no access to my Instagram account and have no access to even recovering the password. I even tried logging in with Facebook and it wanted me to create a new account. Can you please either delete “iBlake**” or find a way to kick whoever it is in my account out so that I can use it again? Thanks for any help
GetHuman-ian_blak did not yet indicate what Instagram should do to make this right.
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