My particular account does not have the poll option, and ever since the update it has n...

GetHuman-veracho's customer service issue with Instagram from April 2018

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Help with my Instagram issue
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The issue in GetHuman-veracho's own words
My particular account does not have the poll option, and ever since the update it has not had the poll option. Very rarely when I checked or when the other user of the account checked, the poll option had appeared. However this was only about once or twice over the span of many months. The other accounts I manage all have the poll option except for this account. I would like to know if there is anyway to fix this as although it may seem like a glitch, glitches usually fix itself.
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I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-veracho
Apr 27th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 6 customers so far
Similar issue to 76659 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-veracho started working on this issue
Apr 27th, 2018 2:23am
GetHuman-veracho indicated the issue is not fixed yet.
Apr 27th, 2018 3:24am
GetHuman-veracho indicated the issue is not fixed yet.
Apr 28th, 2018 5:50pm