My instagram was hacked into and they managed to change my password and then change the...

GetHuman-dccot's customer service issue with Instagram from April 2018

33 views
 | 
77312 similar
 | 
0 following
Help with my Instagram issue
GetHuman-dccot's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dccot will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dccot can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-dccot's own words
My instagram was hacked into and they managed to change my password and then change the account * user name. The hacker has blocked me from seeing the account but if I use someone else's instagram, I can see all my postings complete with mye mail and phone number **I reported to Instagram on their help online form but NOTHING has been done at all and no one has contacted me. **I am intending to report this now to the police but also to speak to the BBC and make publicity so that others are aware that Instagram does not care at all about fraud.*******@***.com
GetHuman-dccot did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-dccot fixed the problem
We are waiting for GetHuman-dccot to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dccot fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-dccot
Apr 26th, 2018 - a yr ago
I have an issue with Instagram too
Not resolved
Seen by 33 customers so far
Similar issue to 77312 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-dccot started working on this issue
Apr 26th, 2018 1:57pm
GetHuman-dccot indicated the issue is not fixed yet.
Apr 26th, 2018 1:57pm