My instagram was hacked into and they managed to change my password and then change the...

GetHuman-dccot's customer service issue with Instagram from April 2018

Help with my Instagram issue
The issue in GetHuman-dccot's own words
My instagram was hacked into and they managed to change my password and then change the account * user name. The hacker has blocked me from seeing the account but if I use someone else's instagram, I can see all my postings complete with mye mail and phone number **I reported to Instagram on their help online form but NOTHING has been done at all and no one has contacted me. **I am intending to report this now to the police but also to speak to the BBC and make publicity so that others are aware that Instagram does not care at all about fraud.*******@***.com
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Instagram

Customer service issue
Reported by GetHuman-dccot
Apr 26th, 2018 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 14723 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-dccot started working on this issue
Apr 26th 1:56pm
GetHuman-dccot indicated the issue is not fixed yet.
Apr 26th 1:56pm