So the problem starts when I want to login to my account since the day: April ** change...

GetHuman-patricie's Recover Account issue with Instagram from April 2018

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Help with my Instagram issue
Before contacting them, items GetHuman-patricie may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman-patricie's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-patricie will want to follow the link below to head to their help center. We will check on GetHuman-patricie later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-patricie's own words:
So the problem starts when I want to login to my account since the day: April ** change my instagram p***word because there was an anonymous person who entered my account uploading photos. So I decided to change my p***word, I entered my computer and I could enter my account perfectly. When I decided to enter my instagram from my cell phone, I started saying something from the bottom:*Sorry , we have a problem with your request
I trust that Instagram will make this right and come up with a resolution that is fair.
Help with my Instagram issue
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Recover Account issue
Reported by GetHuman-patricie
Apr 25th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 6789 others
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GetHuman-patricie started working on this issue
Apr 25th 2:35pm