we ordered food delivery today and then was sent a message saying the order was cancele...
GetHuman5494805's customer service issue with Instacart from November 2020
Help with my Instacart issue
First: share to improve GetHuman5494805's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5494805 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman5494805's own words
we ordered food delivery today and then was sent a message saying the order was canceled that there was a credit card issue. we reordered and the *nd order went through. today the *st and *nd orders were both delivered and charged to our account
GetHuman5494805 did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman5494805 fixed the problem
We are waiting for GetHuman5494805 to fix the problem and share the solution with the rest of us customers.
Please help with my Instacart issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.