I have already contacted you today, but I will try this way. From HEB I ordered a...

GetHuman-susanjst's customer service issue with Instacart from August 2020

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The issue in GetHuman-susanjst's own words
I have already contacted you today, but I will try this way. From HEB I ordered a ** oz. can of rotele tomatoes ($*.**) and got a ** oz. can that I didn't want ($*.**). Also, I ordered a * lt diet coke (*.**) and received a can of diet cokes ($*.**) I was not notified of either of these changes. From Kroger, I ordered black plums ($*.**) and received * lbs. $*.**). Also these plums were not good. I ordered * T-bone steaks which should have been $**.** (as it said on the steaks) and was charged $**.**. I do have a Kroger card. I was not at all happy with Instacart today and will be considering cancelling my membership.

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Customer service issue
Reported by GetHuman-susanjst
Aug 17th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 19598 others
0 customers following this

Timeline

GetHuman-susanjst started working on this issue
Aug 17th, 2020 7:33pm