On June * I placed a LARGE order with Wegman's - approximately $***. I just today, on...

GetHuman-rhondaml's Report a Problem issue with Instacart from July 2020

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The issue in GetHuman-rhondaml's own words
On June * I placed a LARGE order with Wegman's - approximately $***. I just today, on July **, realized that I did not receive the garbage bags that I ordered with that order. Wegman's stong kitchen bags - $*.**. I called the customer service line, and was told there was nothing that could be done. I said I did not receive the product and was charged for it. She said nothing could be done - no refund and no credit because it's been too long. I said that Instacart*Wegman's cannot steal $*, which is what is happening. I asked to be connected to a supervisor, and she said they can't help you. I said I'd still like to speak with a supervisor. I was put on hold for ** minutes and no one picked up. I want a refund for the $*.** garbage bags. It was a $*** dollar order!! Please don' steal from me. And, by the way, TERRIBLE CUSTOMER SERVICE!!!*Rhonda Lally

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Report a Problem issue
Reported by GetHuman-rhondaml
Jul 13th, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 19496 others
0 customers following this

Timeline

GetHuman-rhondaml started working on this issue
Jul 13th, 2020 8:50pm
GetHuman-rhondaml indicated the issue is not fixed yet.
Jul 13th, 2020 8:50pm