My name is Helen Judson. I was a shopper with Instacart. My account was deactivated be...

GetHuman4932996's customer service issue with Instacart from June 2020

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The issue in GetHuman4932996's own words
My name is Helen Judson. I was a shopper with Instacart. My account was deactivated because my pictures do not look like my profile picture. All the pictures I submitted is of me. I can't help it if I look different in my pictures. I have not reason to use someone else's picture. I'm pretty satisfied with the way I look. I used that picture on my profile because I wanted a nice picture of me. I received not feed back on why I'm not reactivated. I have moles and facial hair that should prove they are me. Also numbers of people who know me.

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Instacart

Customer service issue
Reported by GetHuman4932996
Jun 9th, 2020 - 8 months ago
Not resolved
Seen by 25 customers so far
Similar issue to 19373 others
0 customers following this

Timeline

GetHuman4932996 started working on this issue
Jun 9th, 2020 8:15pm

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