I just finished the rest of the application and it never had me do a background check t...

GetHuman4921053's customer service issue with Instacart from June 2020

Help with my Instacart issue
First: share to improve GetHuman4921053's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4921053 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman4921053's own words
I just finished the rest of the application and it never had me do a background check this time (because A year ago I submitted it) but I did that in the past over a year ago. It says that I can’t shop until I get my background check back so I clicked on the status of my background check and it says that cannot find an account with my information. How can I resubmit my background check? I guess I did it so long ago with my other email address I’m guessing that’s why they can’t find anything on it.

GetHuman4921053 did not yet indicate what Instacart should do to make this right.

How GetHuman4921053 fixed the problem

We are waiting for GetHuman4921053 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Customer service issue
Reported by GetHuman4921053
Jun 6th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 19293 others
0 customers following this

Timeline

GetHuman4921053 started working on this issue
Jun 6th 9:18pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians