Hello, My Name is Julie Oliver **********. I have been accused of picking up a batch an...

GetHuman4881752's customer service issue with Instacart from May 2020

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The issue in GetHuman4881752's own words
Hello, My Name is Julie Oliver **********. I have been accused of picking up a batch and not delivering it.*I a sure you that if I have delivered all the Batches I take. I am wondering if it was a glitch in the system that day. Because I have had to reboot your application many a time. On that Saturday which I Thank you are talking about. I had to take the application out of my phone and put it back in. I do not recall losing any Batches that day. But I do know sometimes when trying to get batches you except and it says it was taken. So I feel I was unfairly treated by being deactivated. I have given very good service and enjoy the job.*I worked very at the time that people really needed deliveries.*Please I am a single just getting by. I took this on instead of going unemployment like everyone else. I own my own company. I have a face painting business that travels to many festivals throughout Ga and SC. *Thank you*Julie Oliver

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Instacart

Customer service issue
Reported by GetHuman4881752
May 28th, 2020 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 19103 others
0 customers following this

Timeline

GetHuman4881752 started working on this issue
May 28th, 2020 4:49pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:40pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:40pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:42pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:43pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:51pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:52pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:52pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:53pm
GetHuman4881752 confirmed the issue is fixed. Hooray!
May 29th, 2020 1:53pm
GetHuman4881752 indicated the issue is not fixed yet.
May 29th, 2020 1:56pm

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