On April ** we received a delivery that was completely wrong. We were charged for missi...

GetHuman4693033's Refund issue with Instacart from April 2020

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The issue in GetHuman4693033's own words
On April ** we received a delivery that was completely wrong. We were charged for missing items and were given way too much of other items, such as chicken and salmon. We were overcharged by nearly $*** from our original estimate. Items that were missing included a rotisserie chicken, avacadoes, bell peppers and potatoes. We were given * lbs worth of chicken instead of * lbs and * packs of salmon instead of *. The bigger frustration has been no response from Instacart after several attempts via email, in App complaints and Twitter. We would like to be contacted so we can receive the proper refund.

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Instacart

Refund issue
Reported by GetHuman4693033
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 14870 others
0 customers following this

Timeline

GetHuman4693033 started working on this issue
Apr 21st, 2020 11:43pm