On **** we placed an order from Plublix grocery store (order**********). There was mo...
GetHuman4672437's Refund issue with Instacart from April 2020
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Before contacting them, items GetHuman4672437 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
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The issue in GetHuman4672437's own words
On **** we placed an order from Plublix grocery store (order**********). There was more than one issue but the main one was that there were * items missing totaling $**.** (*lbs Boars Head cheese, * bunch green leaf lettuce, * pkg organic Basil). Reported the issue * times that day via app. Got auto generated email that they would contact me. Have gotten NO response. Also tried calling. Msg just says to contact them via online*app. The total bill has already come out of my account. i just want a refund for the missing items.
GetHuman4672437 did not yet indicate what Instacart should do to make this right.
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GetHuman4672437 indicated the issue is not fixed yet.
Apr 21st 5:18pm
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