On **** we placed an order from Plublix grocery store (order**********). There was mo...

GetHuman4672437's Refund issue with Instacart from April 2020

Help with my Instacart issue
First: share to improve GetHuman4672437's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4672437 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman4672437's own words
On **** we placed an order from Plublix grocery store (order**********). There was more than one issue but the main one was that there were * items missing totaling $**.** (*lbs Boars Head cheese, * bunch green leaf lettuce, * pkg organic Basil). Reported the issue * times that day via app. Got auto generated email that they would contact me. Have gotten NO response. Also tried calling. Msg just says to contact them via online*app. The total bill has already come out of my account. i just want a refund for the missing items.

GetHuman4672437 did not yet indicate what Instacart should do to make this right.

How GetHuman4672437 fixed the problem

We are waiting for GetHuman4672437 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Refund issue
Reported by GetHuman4672437
Apr 18th, 2020 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 14082 others
0 customers following this

Timeline

GetHuman4672437 started working on this issue
Apr 18th 5:03pm
GetHuman4672437 indicated the issue is not fixed yet.
Apr 18th 9:14pm
GetHuman4672437 indicated the issue is not fixed yet.
Apr 18th 9:15pm
GetHuman4672437 indicated the issue is not fixed yet.
Apr 19th 6:32pm
GetHuman4672437 indicated the issue is not fixed yet.
Apr 21st 5:17pm
GetHuman4672437 indicated the issue is not fixed yet.
Apr 21st 5:18pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies