Hi,*I have now been waiting on hold for about ** minutes on your "customer service" pho...

GetHuman-mjmcnlaw's Refund issue with Instacart from April 2020

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Before contacting them, items GetHuman-mjmcnlaw may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
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The issue in GetHuman-mjmcnlaw's own words
Hi,*I have now been waiting on hold for about ** minutes on your "customer service" phone line. **I contacted Instacart on Saturday, April **, ****. **I was supposed to have a delivered Order in the amount of $***.** from the Fresh Market, Solomons Island Road, Annapolis, Maryland. **Your Instacart shopper was a Shikara. She did not deliver the Order to ME at my Address, **** Hunting Wood Road, Annapolis MD. Instead, she delivered it to some unknown "old man" who opened the door. She did not verify the amount of the order, the e-mail ,or the name of the individual.**I called Instacart within an hour or so after not receiving the Order. I stayed on the line for almost ** minutes. I spoke with a Broderick. I was told my $***.** was being refunded to my bank account. I have not received it. I would like the refund, please. Your company has had enough time to make the refund. Thank you.**MaryJoan McNamara***** Hunting Wood Road*Annapolis, MD ***** ****-***-******I have taken pictures of this correspondence.

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Instacart

Refund issue
Reported by GetHuman-mjmcnlaw
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 13752 others
0 customers following this

Timeline

GetHuman-mjmcnlaw started working on this issue
Apr 17th 4:10pm

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