I placed an order today to shop at BJ’s. It was assigned to a shopper named Jose who I...

GetHuman-nancylrc's Report a Problem issue with Instacart from April 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman-nancylrc's own words
I placed an order today to shop at BJ’s. It was assigned to a shopper named Jose who I chatted with regarding replacement of items. A second shopper joined in Named John P who apparently finished shopping. He messaged me about being confused with my order. However my order was never delivered to me. I gave special instructions to leave the items at my doorstep. I never received my order. Please assist In Delivering my items or getting me a refund. Thank you.

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Instacart

Groceries were never delivered.
Report a Problem issue
Reported by GetHuman-nancylrc
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 13248 others
0 customers following this

Timeline

GetHuman-nancylrc started working on this issue
Apr 15th 9:42pm
GetHuman-nancylrc indicated the issue is not fixed yet.
Apr 16th 1:04pm
GetHuman-nancylrc indicated the issue is not fixed yet.
Apr 16th 1:06pm
GetHuman-nancylrc indicated the issue is not fixed yet.
Apr 16th 1:06pm
GetHuman-nancylrc indicated the issue is not fixed yet.
Apr 16th 1:07pm
GetHuman-nancylrc indicated the issue is not fixed yet.
Apr 16th 11:10pm