Where is my order????? I placed my order based on "* hour window" info at **:** a.m.! I...

GetHuman-joann_ne's Track an Order issue with Instacart from April 2020

Help with my Instacart issue
First: share to improve GetHuman-joann_ne's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-joann_ne may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-joann_ne's own words
Where is my order????? I placed my order based on "* hour window" info at **:** a.m.! It is now *:** p.m. with no delivery of progress!!!**I wasn't until AFTER I placed the order that it said delivery was "today April ** - April **"!!!! **I would not have placed the order unless it was for delivery today!!!!**Now you've hit my bank for the order amount PLUS $***, which will sit there until the actual delivery amount is out thru.**Why is there no place to cancel an order???**And if you are a REPUTABLE place of business, why are you unavailable by phone, chat, and email????**Very bad business practices to become known for, especially during a crisis!

GetHuman-joann_ne did not yet indicate what Instacart should do to make this right.

How GetHuman-joann_ne fixed the problem

We are waiting for GetHuman-joann_ne to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Track an Order issue
Reported by GetHuman-joann_ne
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 12841 others
0 customers following this

Timeline

GetHuman-joann_ne started working on this issue
Apr 14th 9:48pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies