Where is my order????? I placed my order based on "* hour window" info at **:** a.m.! I...
GetHuman-joann_ne's Track an Order issue with Instacart from April 2020
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Before contacting them, items GetHuman-joann_ne may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-joann_ne's own words
Where is my order????? I placed my order based on "* hour window" info at **:** a.m.! It is now *:** p.m. with no delivery of progress!!!**I wasn't until AFTER I placed the order that it said delivery was "today April ** - April **"!!!! **I would not have placed the order unless it was for delivery today!!!!**Now you've hit my bank for the order amount PLUS $***, which will sit there until the actual delivery amount is out thru.**Why is there no place to cancel an order???**And if you are a REPUTABLE place of business, why are you unavailable by phone, chat, and email????**Very bad business practices to become known for, especially during a crisis!
GetHuman-joann_ne did not yet indicate what Instacart should do to make this right.
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