You sent me two of the same order with two different delivery persons within a few hour...

GetHuman4626493's Refund issue with Instacart from April 2020

Help with my Instacart issue
First: share to improve GetHuman4626493's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4626493 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman4626493's own words
You sent me two of the same order with two different delivery persons within a few hours of one another. I want you to credit me for the second duplicate order which I did not ask for. I only ordered it once.*Jane Parker

GetHuman4626493 did not yet indicate what Instacart should do to make this right.

How GetHuman4626493 fixed the problem

We are waiting for GetHuman4626493 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Refund issue
Reported by GetHuman4626493
Apr 12th, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 12062 others
0 customers following this

Timeline

GetHuman4626493 started working on this issue
Apr 12th, 2020 6:46pm
GetHuman4626493 indicated the issue is not fixed yet.
Apr 13th, 2020 12:13am
GetHuman4626493 indicated the issue is not fixed yet.
Apr 13th, 2020 12:18am
GetHuman4626493 indicated the issue is not fixed yet.
Apr 13th, 2020 12:19am
GetHuman4626493 indicated the issue is not fixed yet.
Apr 13th, 2020 7:40pm
GetHuman4626493 indicated the issue is not fixed yet.
Apr 13th, 2020 9:08pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies