My order was in ** % incorrect, got items I didnt ask for, broken or moldy product. My...

GetHuman4623261's Refund issue with Instacart from April 2020

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The issue in GetHuman4623261's own words
I'm trying to get a refund ... My order was in ** % incorrect, got items I didnt ask for, broken or moldy product. My order end up being more than it suppoused and I want items that I didnt ask for or broken*moldy refunded. Also very poor weight adjustments, never got a notification someone was shopping. Only got it when they were done shopping so I couldn't communicate my needs and oppose their poor choices.
Refund
Shop with instacart a lot
Yes. App is not getting me help I need. Been ** hrs and no one helped me yet.
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Instacart

Many products I didn't ask for, poor and way too expensive substitutions, missing products
Refund issue
Reported by GetHuman4623261
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 11815 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman4623261 started working on this issue
Apr 11th 7:00pm

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