So when I was in the middle of doing a order for instant card I'm at the first batch I...

GetHuman4623048's Report a Problem issue with Instacart from April 2020

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The issue in GetHuman4623048's own words
So when I was in the middle of doing a order for instant card I'm at the first batch I done and I return back to the same grocery store after pulling the order for the customer it kept saying card was declined so I kept trying different ways by contacting the customer letting them know that the card is keep saying declined so finally I looked into my email they contacted me and said that there was multiple reports of groceries not being delivered so I couldn't believe what I had received so prior to that I followed up with an email and I called them through the email tell them what is going on not sure why my account have been deactivated when I believe they have all the database to trace every step not one time have I missed delivering any orders to any customers house I feel I was lied on and no one is responding to me with an answer I want to know what is really going on why my account have been deactivated without really fully investigating the situation when they have it all on database can someone please get back to me so I can figure out what is going on why I can instant cart this is my first time doing this may be about almost a month now it's still not sure why my account have been deactivated without any investigation I never done anything wrong when delivering orders I take pictures to show them on their database why I dropped the orders off at according to the customers someone is lying on me or have been lied on me

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Instacart

Report a Problem issue
Reported by GetHuman4623048
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 11789 others
0 customers following this

Timeline

GetHuman4623048 started working on this issue
Apr 11th 6:13pm