You guys got my order all wrong with preposterous substitutions and way overcharging me...

GetHuman-tomvail's customer service issue with Instacart from April 2020

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The issue in GetHuman-tomvail's own words
You guys got my order all wrong with preposterous substitutions and way overcharging me. what can I do about it ? Also, you have the stores sale items available so I have to go inside the store anyway which defeats the purpose. As an example of one botch, i ordered ** avocados at $*.** each. You substituted a tiny tub of guacamole for ** avocados and charged me almost $*.**** lb back of patotos was supposed to be $*. You gave me *z* pound bags and charges me around $*.**Ordered * lb bag of carrots for roughly $*.**. I got one * lb bag for $*.****How can I get a refund on the over charge ?

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Customer service issue
Reported by GetHuman-tomvail
Apr 10th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 11498 others
0 customers following this

Timeline

GetHuman-tomvail started working on this issue
Apr 10th 7:39pm
GetHuman-tomvail indicated the issue is not fixed yet.
Apr 11th 1:00am

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