Because my shopper never texted me once, and i have been waiting for * days for my item...

GetHuman-ljest's Refund issue with Instacart from April 2020

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The issue in GetHuman-ljest's own words
Because my shopper never texted me once, and i have been waiting for * days for my items (i am a senior) and only ** out of ** items were correct - absolutely rediculous and i am not paying for things that are not needed, or damaged*was not notified and i was available on text entire time. driver said app not working, but not true because same time had instacart shopper at costco same time and they were texting me as well*this is all that appeared on the website - not on my phone app**Hello! This is Gary, your Instacart shopper. I’m just getting started on your list. If you have any updates or to your order, message me and I’ll do my best to make it happen if its in a reasonable amount of time. If the store runs out of an item you selected, I’ll find the next best thing and contact you for approval.***Thank you!**I'm here dropping off your groceries for a no-contact delivery hope you have a n

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Refund issue
Reported by GetHuman-ljest
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 11105 others
0 customers following this


GetHuman-ljest started working on this issue
Apr 9th 8:24pm
GetHuman-ljest indicated the issue is not fixed yet.
Apr 10th 1:20am

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