Because my shopper never texted me once, and i have been waiting for * days for my item...

GetHuman-ljest's Refund issue with Instacart from April 2020

Help with my Instacart issue
First: share to improve GetHuman-ljest's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ljest may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-ljest's own words
Because my shopper never texted me once, and i have been waiting for * days for my items (i am a senior) and only ** out of ** items were correct - absolutely rediculous and i am not paying for things that are not needed, or damaged*was not notified and i was available on text entire time. driver said app not working, but not true because same time had instacart shopper at costco same time and they were texting me as well*this is all that appeared on the website - not on my phone app**Hello! This is Gary, your Instacart shopper. I’m just getting started on your list. If you have any updates or to your order, message me and I’ll do my best to make it happen if its in a reasonable amount of time. If the store runs out of an item you selected, I’ll find the next best thing and contact you for approval.***Thank you!**I'm here dropping off your groceries for a no-contact delivery hope you have a n

GetHuman-ljest did not yet indicate what Instacart should do to make this right.

How GetHuman-ljest fixed the problem

We are waiting for GetHuman-ljest to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instacart

Refund issue
Reported by GetHuman-ljest
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 11105 others
0 customers following this

Timeline

GetHuman-ljest started working on this issue
Apr 9th 8:24pm
GetHuman-ljest indicated the issue is not fixed yet.
Apr 10th 1:20am

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies