I used Instacart today. Two items were charged to me but were not delivered.*The entire...

GetHuman-guyda's Report a Problem issue with Instacart from April 2020

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The issue in GetHuman-guyda's own words
I used Instacart today. Two items were charged to me but were not delivered.*The entire Kroger bill was $**.**.*Instacart had withheld $**.** on my credit card when the order was placed .*The entire **.** was sent as a withdrawal from my credit card when only $**.** was actually spent on groceries. *How do I get a refund for the groceries that were not delivered. Also how do I request you return to my credit card the amount between the $**. Paid and the $**.** owed.

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Report a Problem issue
Reported by GetHuman-guyda
Apr 1st, 2020 - 8 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 7686 others
0 customers following this

Timeline

GetHuman-guyda started working on this issue
Apr 1st 9:26pm
GetHuman-guyda indicated the issue is not fixed yet.
Apr 2nd 10:16pm
GetHuman-guyda indicated the issue is not fixed yet.
Apr 2nd 10:18pm
GetHuman-guyda indicated the issue is not fixed yet.
Apr 2nd 10:19pm