Instacart is only allowing orders from people willing to pay the delivery fee. They are...

GetHuman4562703's Report a Problem issue with Instacart from April 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman4562703's own words
Instacart is only allowing orders from people willing to pay the delivery fee. They aren't allowing instacart express subscribers to place orders, at least not in dallas. I have screenshots demonstrating the fact that instacart will allow non-subscribers to check out (with a delivery fee) but won't allow instacart express members to do so, at least in Dallas, If this issue is not corrected, not only will I be disputing the annual subscription charge with my bank, I'll be reaching out to media contacts about this issue. It's outrageous that Instacart is eschewing its own primary customer base in order to make more short-term money. There's no point to paying the annual express membership if it doesn't mean anything. If Instacart is prioritizing non-members over members, there is literally no point to paying for express.

GetHuman4562703 did not yet indicate what Instacart should do to make this right.

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Report a Problem issue
Reported by GetHuman4562703
Apr 1st, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 7333 others
0 customers following this


GetHuman4562703 started working on this issue
Apr 1st, 2020 1:44am

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