I want Instacart Credit: Issue with Instacart Shopper "D. M. " on ********* at *pm in C...

GetHuman-piscesem's Report a Problem issue with Instacart from March 2020

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The issue in GetHuman-piscesem's own words
I want Instacart Credit: Issue with Instacart Shopper "D. M. " on ********* at *pm in Chicago, IL.*Details:*I am requesting a credit card credit for $**.** and compensation for this event. *On March ** **** I did NOT receive my grocery delivery at **** S Morgan St ***** Apt ***. *On March ** ****, I ordered groceries from the Aldi's website via Instacart and the website estimated delivery to be ******* at *pm.*My delivery instructions were to find and call me on my senior building intercom (last name of) "Lizcano" so that I could buzz the shopper into the building. I also requested that the groceries be left outside of my apt *** door. I added to the order *:**am today ********. The bill totaled $**.**. *On ******* I received Aldi texts that the shopper called "D M" was putting together my order & to expect my groceries by *pm on *******. The shopper did NOT call or text me, did NOT call me on the building intercom. I did not get an alert that my grocery order might have been canceled. I did NOT receive any groceries. I checked the building lobby, no groceries. The Aldi's site says that groceries were delivered at *:** pm on *******. I will dispute any grocery charges Aldi’s may attempt to charge on my credit card related to this order. I have left a * star rating when asked, because I could not leave a zero star rating. Thank you for your support in this matter, I will not be using Aldi's or Instacart again

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Report a Problem issue
Reported by GetHuman-piscesem
Mar 31st, 2020 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 7230 others
0 customers following this

Timeline

GetHuman-piscesem started working on this issue
Mar 31st, 2020 10:07pm
GetHuman-piscesem indicated the issue is not fixed yet.
Apr 1st, 2020 3:14pm
GetHuman-piscesem indicated the issue is not fixed yet.
Apr 1st, 2020 3:15pm
GetHuman-piscesem indicated the issue is not fixed yet.
Apr 1st, 2020 3:15pm

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