Please rectify the below situation. There was no fraudulent activity on my account...

GetHuman4369074's customer service issue with Instacart from February 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman4369074's own words
Please rectify the below situation. There was no fraudulent activity on my account. **Hi Nicholas,**We’ve noticed unusual activity related to your Instacart account and flagged it as potentially fraudulent.**We work hard to protect our valued customers, so we’ve temporarily placed your account on hold while we investigate the issue. If there was an order placed on your account, we’ve already cancelled and refunded it for you.**If you have any questions or need assistance with an order, please feel free to contact us by replying to this email.**Thank you,**Instacart Trust & Safety Team

GetHuman4369074 did not yet indicate what Instacart should do to make this right.

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Instacart

Customer service issue
Reported by GetHuman4369074
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2381 others
0 customers following this

Timeline

GetHuman4369074 started working on this issue
Feb 17th 5:00pm
GetHuman4369074 indicated the issue is not fixed yet.
Feb 18th 5:12pm
GetHuman4369074 indicated the issue is not fixed yet.
Feb 18th 5:12pm

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