First time & less time using your app I ordered an item and it asked me did I want to r...

GetHuman-aleciayh's Refund issue with Instacart from December 2019

Help with my Instacart issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-aleciayh's own words
First time & less time using your app I ordered an item and it asked me did I want to replace item if out of stock I said NO! But you send me what you wanted me to have anyway. I Need REFUND NOW! So I can go get the items that I actually wanted and paid for for My Dad well being SO refunds My Money Back ASAP. Thank YOU

GetHuman-aleciayh did not yet indicate what Instacart should do to make this right.

How GetHuman-aleciayh fixed the problem
I text, No respond, so I email didn't responds fast enough so I google and found their number and gave them a call letting them know Exactly How Unhappy I was! Then they fix the problem. So I would say if you're having a Problem give their custom service a call they were kind and Very Helpful. Here's the number *-***-***-****
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Instacart

Refund issue
Reported by GetHuman-aleciayh
Dec 15th, 2019 - 2 years ago
Fixed
GetHuman-aleciayh shared how to fix
Seen by 11 customers so far
Similar issue to 1840 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-aleciayh started working on this issue
Dec 15th, 2019 1:36am
GetHuman-aleciayh confirmed the issue is fixed. Hooray!
Dec 15th, 2019 2:37pm
GetHuman-aleciayh confirmed the issue is fixed. Hooray!
Dec 15th, 2019 2:48pm