For today's delivery, my sales slip lists the items requested and a total of $**.**.**T...
GetHuman-jsapers's Report a Problem issue with Instacart from November 2019
Help with my Instacart issue
The issue in GetHuman-jsapers's own words
For today's delivery, my sales slip lists the items requested and a total of $**.**.**THE PROBLEM: the sales slip indicates that the groceries were charged to a Mastercard account ending in ****. My credit card is Visa, ending in ****.**I checked my online visa account and there are * instacart charges listed for today, *to wit:**$**.***$**.***$***.**It appears that what I actually owe is $**.*** so the sum of these figures is an overpayment of $***.**.**The auth******* RC****Stop & Shop, store ***
GetHuman-jsapers did not yet indicate what Instacart should do to make this right.
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How GetHuman-jsapers fixed the problem
I guess you must have done it. Both inappropriate charges have been deleted from my credit card record.**What didn't work: a entirely unsatisfactory phone conversation with Stop and Shop (where Instacart got the groceries). A rude and dismissive 'manager' in S&S's Customer Service said:"I don't know anything about it* we're separate from Instacart." As in, 'Go away, stupid.'
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