My boyfriend is on the border mission with the United States Army. As a little gift for...

GetHuman3798799's Refund issue with Instacart from October 2019

Help with my Instacart issue
First: share to improve GetHuman3798799's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3798799 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman3798799's own words
My boyfriend is on the border mission with the United States Army. As a little gift for sweetest day, I had groceries ordered to be brought to him right when he gets off shift. His * favorite steaks, NY strip & a boneless Ribeye * his favorite drink Sugar Free Red Bull. The groceries were suppose to be delivered between *-*pm. PERFECT for him to get home from shift & have them for dinner. Not only did he not receive the groceries until **:**pm but he didn’t receive NY strip he received beef loin T-Bone steak- coincidentally his least favorite type of steak. I am livid for the fact that he had to stay up so late just to retrieve the delivery & I was charged for something that was completely wrong. I believe I am due a refund as he wasn’t given what I ordered or what I said could work as a replacement and was delivered *-*.* hours late.

GetHuman3798799 did not yet indicate what Instacart should do to make this right.

How GetHuman3798799 fixed the problem

We are waiting for GetHuman3798799 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund issue
Reported by GetHuman3798799
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4217 others
0 customers following this


GetHuman3798799 started working on this issue
Oct 20th, 2019 4:45pm
GetHuman3798799 indicated the issue is not fixed yet.
Oct 20th, 2019 10:32pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies