My boyfriend is on the border mission with the United States Army. As a little gift for...

GetHuman3798799's Refund issue with Instacart from October 2019

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The issue in GetHuman3798799's own words
My boyfriend is on the border mission with the United States Army. As a little gift for sweetest day, I had groceries ordered to be brought to him right when he gets off shift. His * favorite steaks, NY strip & a boneless Ribeye * his favorite drink Sugar Free Red Bull. The groceries were suppose to be delivered between *-*pm. PERFECT for him to get home from shift & have them for dinner. Not only did he not receive the groceries until **:**pm but he didn’t receive NY strip he received beef loin T-Bone steak- coincidentally his least favorite type of steak. I am livid for the fact that he had to stay up so late just to retrieve the delivery & I was charged for something that was completely wrong. I believe I am due a refund as he wasn’t given what I ordered or what I said could work as a replacement and was delivered *-*.* hours late.

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Instacart

Refund issue
Reported by GetHuman3798799
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4217 others
0 customers following this

Timeline

GetHuman3798799 started working on this issue
Oct 20th, 2019 4:45pm
GetHuman3798799 indicated the issue is not fixed yet.
Oct 20th, 2019 10:32pm

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