Yesterday, on August (four) *th, ****, I submitted an order for twenty-four (**) items...

GetHuman3370949's customer service issue with Instacart from August 2019

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The issue in GetHuman3370949's own words
Yesterday, on August (four) *th, ****, I submitted an order for twenty-four (**) items. A shopper was sent to Publix in a different zip code to a store that Nontrea (Shopper) said was SOLD OUT of NINE (*) items on my list, NOT AVAILABLE, NOT DELIVERED* NONTREA said she REFUNEDTHESE NINE ITEMS* my correct total for yesterday was approximately (sixty-eight dollars) $**.**. But TODAY, my total is approximately ONE HUNDRED FORTY-EIGHT DOLLARS ($***.**), a HUGE ERROR, DISCREPANCY. I must now return BOGO items I did not receive two for the same price, and still shop for the food we need, WITHOUT THE MONEY IN MY ACCOUNT. FOR GODs SAKE, PLEASE REFUND these * NINE ITEMS - call me at ***-***-****. Why are all the online records of refunds made by Nontrea yesterday not available??? And none of my app responses to Nontrea are available either - WHAT IS GOING ON HERE!!!!????

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Customer service issue
Reported by GetHuman3370949
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3498 others
0 customers following this


GetHuman3370949 started working on this issue
Aug 5th, 2019 2:59pm