I worked for instacart almost a year. I got two deactivation. The first time it said i...

GetHuman-vietdoan's customer service issue with Instacart from July 2019

Help with my Instacart issue
The issue in GetHuman-vietdoan's own words
I worked for instacart almost a year. I got two deactivation. The first time it said i didnt delivery orders to customer, but i did in fact. I got reactivated after two days. The second time it said I had several unauthorized items . the staff asked three receipts of these transactions. I had to go to Costco to ask these receipts and i already submited all to staffs ..since then I haven heard from them even if they said they will review asap. I think It is very easy to review by looking back the app they will clarify which ones belong to customers..*Some time instatcart treats shoppers very bad..at least they email to me and tell the results .but they didn't..until now.

GetHuman-vietdoan did not yet indicate what Instacart should do to make this right.

How GetHuman-vietdoan fixed the problem
I got an email from instatcart staff It said to reactivate my account, but It took two weeks to solve. This is a real matter for shopper' income..I hope Instatcart steam will do quick for shoppers.
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Instacart

Customer service issue
Reported by GetHuman-vietdoan
Jul 26th, 2019 - 3 years ago
Fixed
GetHuman-vietdoan shared how to fix
Seen by 212 customers so far
Similar issue to 3377 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-vietdoan started working on this issue
Jul 26th, 2019 4:33am
GetHuman-vietdoan indicated the issue is not fixed yet.
Jul 26th, 2019 4:14pm
GetHuman-vietdoan indicated the issue is not fixed yet.
Jul 26th, 2019 4:15pm
GetHuman-vietdoan indicated the issue is not fixed yet.
Jul 26th, 2019 4:15pm
GetHuman-vietdoan indicated the issue is not fixed yet.
Jul 26th, 2019 4:15pm
GetHuman-vietdoan indicated the issue is not fixed yet.
Jul 26th, 2019 4:15pm
GetHuman-vietdoan confirmed the issue is fixed. Hooray!
Jul 27th, 2019 4:59am
GetHuman-vietdoan confirmed the issue is fixed. Hooray!
Jul 28th, 2019 3:48am

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