Get receipts and an answer to why special instructions were not followed ... I put special instructions for apples and bananas in my grocery order for Fred Meyer in Hillsboro Oregon, and it was not done, thus, my home-bound mother does not have what she needs. This has never happened before, and I m concerned that it may happen again. I add the fruit to cart and always put in special instructions in the special instructions box, I checked and confirmed that I did so this time as well, but she did not receive what the special instructions requested. I also have not yet received a receipt from insta cart for delivery or tip charges- I contacted Kroger, they sent me store receipt but said insta cart had to provide my receipt for delivery and tip charges. I have since sent several emails to which I recieved one response that requested information, that I sent, and have not heard from them since, even after a couple of more follow up emails from me. Total disaster of an experience- will never use again! Horrible service!
To get the delivery charge and tip amount receipt and an answer to my question regarding special instructions
I have used them several times through my Fred Meyer delivery app. But since that app no longer exists and FM combined the *- it s confusing and NOT user friendly.
Called them emailed- not resolved