Ordrered * diced tomatoes only got one*Asked for shopper to bring only half lb grapes...
GetHuman1646950's customer service issue with Instacart from November 2018
Help with my Instacart issue
First: share to improve GetHuman1646950's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1646950's next move: talk to Instacart when they open.
Instacart's call center is closed now. We will send GetHuman1646950 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1646950 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman1646950's own words
Ordrered * diced tomatoes only got one*Asked for shopper to bring only half lb grapes, she okayed me but brought a huge amount*Ordered thick boneless pork chops on sale and she brought very thin ones that don’t work for my recipe.**Shopper could not speak English very well, and does not seem to have experience buying groceries. You should have people who know their way around a grocery store.*Finally, I don’t appreciate a help line that forces you to listen to a sales pitch, then disconnects you when you decline product offered. If this persists in the future, I will cancel.
GetHuman1646950 did not yet indicate what Instacart should do to make this right.
I have an issue with Instacart too
How GetHuman1646950 fixed the problem
We are waiting for GetHuman1646950 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.