I made an order at around ****pm i am sick from work and i ordered soup and orange juic...

GetHuman1613617's customer service issue with Instacart from November 2018

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The issue in GetHuman1613617's own words
I made an order at around ****pm i am sick from work and i ordered soup and orange juice and some cold medicine. I have a publix that is * min away from my house. My delivery was suppose to be at *:**pm. I got a notification that states that it was going to be here at *:**. it is now *:**Pm. I keep refreshing my page my drive is still an hour away! this is highly unacceptable. Ive been on the phone with two customer agent reps. at this point i feel as though my whole order should be complimentary. i emailed customer service and they stated they will give me a five dollar credit. a five dollar credit doesn't cut it when my order is over an hour late and i'm waiting on my medcine.
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Instacart

Customer service issue
Reported by GetHuman1613617
Nov 23rd, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman1613617 started working on this issue
Nov 23rd, 2018 11:26pm