Placed an order around *:** pm today (****) That was estimated to be delivered by...
GetHuman-empmele's customer service issue with Instacart from September 2018
Help with my Instacart issue
The issue in GetHuman-empmele's own words
Placed an order around *:** pm today (****) That was estimated to be delivered by *:** pm. I have NO notification that the shopper has even started yet. I’ve tried to reach customer support only to hear an automated voice tell me you’re only accepting emergency calls at the time. I have already been charged for the order. I have documentation of the time the order was placed and the charge from my bank account. I would just like to know what’s going on??*Thank you,*Eva
GetHuman-empmele did not yet indicate what Instacart should do to make this right.
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How GetHuman-empmele fixed the problem
Canceled my order completely. With absolutely no answer from customer support or notification from the app. What’s going on Instacart??
Please help with my Instacart issue
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