The first time I placed an order I saw that there was going to be a fee of $*** yearly...

GetHuman-normiegi's customer service issue with Instacart from August 2018

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The issue in GetHuman-normiegi's own words
The first time I placed an order I saw that there was going to be a fee of $*** yearly so I canceled my order. The fee for my order was placed on hold for a few days then put back in my account. I saw last Friday that a pending of $*** was on my account so I canceled once again but I saw the funds was taken out of my account. Could you please refund that back to my account. I’m on social security and my monies are limit. Thank you norma Snider
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Instacart

Customer service issue
Reported by GetHuman-normiegi
Aug 12th, 2018 - 7 mons ago
I have an issue with Instacart too
Fixed
Seen by 5 customers so far
Similar issue to 589 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman-normiegi started working on this issue
Aug 12th, 2018 3:36pm
GetHuman-normiegi indicated the issue is not fixed yet.
Aug 12th, 2018 10:11pm
GetHuman-normiegi indicated the issue is not fixed yet.
Aug 13th, 2018 3:48pm